Careers at Chapel Haven

Careers at Chapel Haven

Thank you for your interest!

Explore career opportunities at Chapel Haven Schleifer Center and Chapel Haven West!

Chapel Haven Schleifer Center is an award-winning non profit and transition program committed to empowering adults of varying abilities to live independent and self-determined lives. We are located in the Westville area of New Haven, CT and employ approximately 150 employees who work diligently to fulfill our mission. Chapel Haven Schleifer Center is nationally accredited by CARF, state-approved by the Connecticut State Department of Education, and licensed by the CT Department of Developmental Services. Along with our founding campus in New Haven, Chapel Haven has a satellite campus called Chapel Haven West, located in Tucson, AZ, and also dedicated to serving adults with excellence.


The following positions are available.

Please use the Apply Now button at the bottom of each listing to submit your application:

Program & Administrative Assistant (CareerAbility)

Position: Program & Administrative Assistant

Supervisor: Executive Director CareerAbility

Days/Hours: 7:30 am – 3:30 pm or 8am – 4pm, Monday – Friday

CareerAbility’s Program and Administrative Assistant is highly organized and understands the processes of an employment services and vocational opportunities program. As a Program & Administrative Assistant, he/she will be a master scheduler with the responsibility of ensuring that various processes and timelines for the entire CareerAbility’s department is followed closely to ensure the most efficient client services as possible. This role works alone and as a key member of a team, communicating professionally with team members across the company and to external stakeholders. Primary responsibilities are to support the Executive Director and Vocational Services Director with operational day-to-day duties, as well as to provide support in client scheduling, programs, operations, and administrative tasks. May perform Ad-hoc projects for and support organization initiatives.


  • Program Support: Assists Executive Director with varied tasks related to CareerAbility department and its programs, meetings, and projects. Provides coverage as needed. Responds to internal and external inquiries regarding services. Assists Vocational Services Director with program and operational tasks, as assigned by supervisor.
  • Scheduling: Maintains various CareerAbility staff & client schedules and report calendars to ensure that sites are full staffed and that reports and related documentation are accurate and timely. Acts as point of contact for department staff call outs and works to resolve scheduling issues, including offering coverage as needed. Ensures that employees receive schedules in a timely manner and that hours for clients/students and staff is properly recorded. Manages department’s transportation schedule.
  • Administrative Support: Provides assistance to supervisor, preserving the confidential nature of items of which they have knowledge. Must maintain the department’s client/student files and supply inventory. Routinely performs filing, scanning, data entry, answers phones, copying, faxing, mail, and other general office duties as assigned. Demonstrates superior customer service skills when answering phones and greeting visitors/staff. Reconciles billing/receipts, inventory, and prepares purchase order requests. Creates internal/external correspondence and documents using Microsoft Office.
  • Coordinates and communicates meetings, minutes, and assists in preparation of weekly, monthly or quarterly reports.
  • Documents key information into database and spreadsheets. Compiles client data, tracks and monitors data using Excel and database – must have familiarity with Excel functions, formulas, and charts.
  • Performs short and long term follow up calls for placed clients.
  • Provides general information and documents to employers, clients, and prospects; refers questions and applications to appropriate staff for further information and problem resolution.
  • Communicates with directors when there are significant concerns.
  • Provides staff coverage for student/client support as needed (job coaching, instruction, transportation, document assistance, etc.).


  • Ideal candidates have knowledge and understanding of adults with developmental and social disabilities.
  • Must have excellent proficiency in Powerpoint, Google Docs/Drive, Outlook, Word, and Excel. Familiarity with case management software such as SetWorks is helpful.
  • Associate’s degree in a business or related field required; Bachelor’s degree preferred.
  • Organized, detail oriented and follows-through. Able to multi-task and produce in a fast paced, team oriented environment.
  • Excellent oral and written communication skills and strong interpersonal and customer service skills.
  • Administrative Assistant: 1 year (Preferred)
  • Daily access to personal vehicle with valid motor vehicle insurance. Willingness to transport clients/students in personal and/or company vehicle required.
  • Valid Connecticut driver’s license; ability to obtain Public Service License.

Apply Now

Life Skills Instructor

DEPARTMENT: Residential Life Skills

SUPERVISION BY: Supervisor of Residential and Education Programs

DAYS/HOURS OF JOB: Sunday 2:00 pm – 7:00 pm, Monday – Thursday 5:00 pm – 9:00 pm


Life Skills Instructors are responsible for teaching basic daily living and social skills to clients living in Chapel Haven’s residential facility.


  • Teach clients good nutritional habits and related skills; meal and menu planning, sanitary and safe food storage practices, preparing meals (including following multiple-step recipes and cooking), and safety in the kitchen while learning to utilize kitchen equipment; e.g. stove, broiler and George Foreman Grill.
  • Teach apartment maintenance skills, maintaining a clean, neat living environment (use of cleaning products and equipment).
  • Teach personal hygiene and grooming skills, personal functions such as showering, shaving, combing hair, brushing teeth, making appointments for haircuts, manicures, etc.
  • Teach Laundry skills as outlined in laundry task analysis and laundry checklist.
  • Teach problem solving and relationship building skills, instruct residents regarding appropriate social behaviors.
  • Attend small group meetings, meetings with other agency personnel, bi-monthly staff meetings, academic and staff meetings.
  • Complete Case Notes and checklists daily as directed by Supervisor.
  • Participate in staff development activities, including in servicing, inside and out side of Chapel Haven.
  • Maintain medical files as determined by agency nurse.
  • Provide crisis counseling as needed.
  • Administer medication as needed.
  • Provide transportation of residents as needed, use of own vehicle required.
  • Maintain good/effective communication with parents as directed by Supervisor, other professionals (inside and outside of Chapel Haven), community personnel, etc.
  • Other duties as required.


  • Bachelors Degree in Human Services or related field or 4 more years experience working with individuals who are learning disabled.


  • Experience working with individuals with learning disabilities or developmental disabilities and some knowledge working with DMR and/or CARF.


  • Effective judgment, decision-making and communication skills.
  • Ability to follow a schedule.
  • Able to obtain State of Connecticut Medication Administration Certification.
  • Valid CT driver’s license.
  • Able to obtain Public Service License.
  • Work independently and as a member of a team.
  • Able to adapt to flexible nature of the position.
  • Maintain positive work attitude.
  • Excellent communication and observation skills.
  • Obtain/maintain in-service requirements as mandated by DMR and Chapel Haven.
  • Ability to sit, stand and walk for periods of time.

Apply Now

Job Coach
Supervisor: Director of Vocational Services, CareerAbility

Days/Hours: Full Time, Flexible, As assigned by supervisor


The Job Coach is responsible for providing direct supportive service to clients in competitive and supported employment, volunteer sites and vocational training programs as needed, assisting them in learning specific job tasks, job related attitudes and worksite culture. Provides transportation and/or travel training as needed. Identifies and recommends job accommodations. Establishes rapport and relationships with employers to ensure successful job retention and builds a positive rapport with clients. Implements job coaching strategies with clients to support success on worksite. Completes reports and task analysis, vocational progress notes, and required documentation.


  • Teaches and models skills necessary to perform job duties.
  • Coach clients on expected work attire and grooming.
  • Advocates for client to employers or client coworkers, identifying the client’s strengths, accommodations, and needs, when/if needed.
  • Help clients establish appropriate relationships with coworkers and employer.
  • Act as liaison with the employer and coworkers to establish ongoing worksite supports.
  • With client input, develop goals and objectives for ongoing placement success and retention.
  • Regularly meet with employer and update client’s employment information such as job description, job tasks, salary, benefits, Union information (if applicable), and performance reviews.
  • Consistent communication with employer(s) to assure client is performing the job to employer specifications.
  • Regularly communicate progress and employment issues to client’s support team enlisting support from interdisciplinary team members for support.
  • Completes progress notes and reports and other documentation as required. Documents consistently and accurately all client activities and outcomes.
  • Adhere to agency policies and procedures.
  • Attend required trainings, department, agency and general staff meetings.
  • Provide transportation and/or travel training as needed, use of own vehicle required.
  • Performs other job-related duties and responsibilities assigned by supervisor.


  • Bachelor’s Degree in relevant field and/or two years’ experience working with adults with developmental disabilities, including autism spectrum disorders with knowledge and understanding of the employment challenges and opportunities for this population.
  • Ideal candidates have excellent communication and writing skills, teaching ability, display empathy toward client needs, and balance numerous account relationships.
  • Demonstrated ability to prioritize and work independently.
  • Well-organized, detail-oriented and able to multi-task with effective problem solving/decision making abilities.
  • Valid CT driver’s license and use of reliable persona vehicle and proof of insurance required.  Use of own vehicle is required.
  • In possession of or able to obtain a Public Service License.
  • Ability to stand, lift, sit and walk during the work shift as needed.
  • Computer skills – word, excel, web-based, and database experience preferred.

Apply Now

Support Coordinator


SUPERVISION BY: Director of Community Programs

DAYS/HOURS OF JOB: 40 Hours Flexible (may include Saturday or Sunday hours)


The Support Coordinator is responsible for assisting clients (Community Members) as they implement their yearly goals and objectives. S/he provides advocacy, case management, and life skills instruction.  Support Coordinators enable Community Members to achieve and maintain an independent life style in accordance with their capabilities.


Direct Care of Community Members

  • Plan, prepare for and schedule annual reviews.  Assist community member in drafting annual individualized care and goals plan based on SC’s annual assessment, reports from other providers, and the community member’s personal goals. Assist client with any changes determined in the annual meeting.
  • Meet with Community Member for the number of hours per week/months as agreed upon with family.  Maintain communication with family, other professionals as determined by annual meeting.
  • Teach nutrition through menu planning, shopping list-making, shopping, proper storage,
  • meal preparation and kitchen safety.  Monitor maintenance of safety and nutrition behaviors.
  • Teach money management: budgeting, banking (on-line incl.), bill payment, receipt filing. Provide guidance on responsible use of money; assist in prioritizing use of personal funds.
  • Teach home/apartment maintenance skills, home safety.  Monitor maintenance and
  • Develop compensatory strategies when warranted.
  • Teach and monitor hygiene of body (and dental) and selection, care, repair of attire.Supervise/coordinate health maintenance and care with physicians, dentists, therapists and educational programs. Assist clients in maintaining health records to ensure timely check-ups, medication use, immunization updates and routine tests.
  • Provide transportation of clients as needed, use of own vehicle required.
  • Teach interpersonal communication, social and care skills to develop or maintain healthy relationships with family, roommates, friends and colleagues. Assist and/or provide guidance in negotiation skills, settling of disputes.
  • Provide advocacy on community members’ behalf to ensure timely, quality service.
  • Coordinate services from local, state and federal and private agencies, programs and services ensuring that community member receives appropriate services in a timely and respectful manner.
  • Ensure community member understands her/his rights.
  • Co-facilitate and/or participate in meetings with/for Community Members via Zoom.


  • Collect and maintain accurate and timely case records, relief notes and other data as required:  Maintain shared schedule with supervisor in Outlook Calendar; current relief notes, case notes, reports due to DDS, DORS and other agencies.
  • Attend agency, program and staff development meetings as required.
  • Represent Chapel Haven at community meetings and case review meetings.
  • Other duties as required.

Bachelors Degree in relevant field preferred, and two years experience working with adults with cognitive disabilities.


  • Cultural sensitivity and proven ability to work with diverse populations.
  • Excellent oral and written communication. Computer literacy.
  • Excellent organizational skills.
  • Valid CT driver’s license
  • Knowledge of the greater New Haven area.
  • Ability to stand, sit and walk for periods of time.

Apply Now

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Chapel Haven Programs