Careers at Chapel Haven

Careers at Chapel Haven

Thank you for your interest!

Explore career opportunities at Chapel Haven Schleifer Center and Chapel Haven West!

Chapel Haven Schleifer Center is an award-winning non profit and transition program committed to empowering adults of varying abilities to live independent and self-determined lives. We are located in the Westville area of New Haven, CT and employ approximately 150 employees who work diligently to fulfill our mission. Chapel Haven Schleifer Center is nationally accredited by CARF, state-approved by the Connecticut State Department of Education, and licensed by the CT Department of Developmental Services. Along with our founding campus in New Haven, Chapel Haven has a satellite campus called Chapel Haven West, located in Tucson, AZ, and also dedicated to serving adults with excellence.


The following positions are available.

Please use the Apply Now button at the bottom of each listing to submit your application:

Case Manager


SUPERVISION BY: Director of Community Programs

DAYS/HOURS OF JOB: 40 Hours Flexible (may include evening and/or weekend hours)


The case manager is accountable for independently performing a full range of tasks in providing case management services for persons served and their families to ensure the delivery of appropriate medical, educational, vocational, social, residential and other services as well as conformance with Federal Medicaid Waiver Reimbursement Program regulations when specifically assigned. The case manager is the primary liaison between Chapel Haven Schleifer Center and funding agencies (Department of Developmental Services, local Board of Education, Bureau of Rehabilitation Services), parents/families, and other providers. The case manager is responsible for writing timely, comprehensive reports, attending scheduled community member focused meetings, completing and filing all necessary paperwork and supervising program staff when assigned to do so. The case manager provides direct care support with community members when needed.


  • Carry a caseload, facilitates, assesses, and evaluates individual’s services and needs in the home or program setting.
  • Provides services in the office, home and/or community to meet the unique needs of individuals served and families served.
  • Generate, compile and maintain accurate and timely completion of all required documentation and case files including but not limited to progress notes, individual support plans, semi-annual progress reports, goals and objectives/action plans, emergency information sheets, attendance/billing records and DDS related documentation as necessary.
  • Develops, implements, and monitors the Individual Support Plan with input from the individual and family based on the desired outcomes and personal preferences including individualized goals and objectives (i.e. Action Plan). Monitors implementation of specific program recommendations.
  • Coordinates and facilitates interdisciplinary/planning and support team meetings to develop, review and/or modify individual service plans; coordinates integration of day program, residential, vocational, recreational, medical and other services provided to each individual and ensures service delivery.
  • Responsible for applying for and maintaining all applicable Federal, State and Local entitlements as applicable to those on the caseload. This may include monthly wage reporting and completion of DSS Redeterminations.
  • Ensure service delivery with Community Member for the number of hours per week/months as agreed upon with planning and support team or as reflected in DDS authorization.
  • Ensure accurate and timely completion of billing, attendance and other similar financial duties as required.
  • Work with community member to establish and maintain weekly schedule to assure structure in daily living. Assure that all appointments with case manager, program staff, physicians, employers, therapists, etc. are on schedule.
  • Familiarity with Electronic Visit Verification (EVV) requirements i.e. calling in/calling out, billing, scheduling, etc. assist EVV Coordinator and program staff with scheduling of direct care needs, etc. for all individuals on caseload.
  • Advocates for community member’s rights, needs, and access to opportunities.
  • Provide transportation of community members as needed, use of own vehicle required.
  • In the event of inadequate staffing levels or job action must be available to provide substitute coverage for community members as needed.
  • Performs occasional unannounced supervisory visits to ensure program staff are performing direct care tasks as assigned/scheduled.
  • On-call rotation and working occasionally on nights and/or weekends may be required to meet the needs of individuals served on caseload.
  • Attend agency, program and staff development activities/meetings as required.
  • Other duties and responsibilities as assigned by management.


Bachelor’s Degree in human service field. At least two (2) years’ experience working with adults with developmental and social disabilities.</p


  • Considerable knowledge of services and community resources available to persons with intellectual disabilities.
  • Excellent oral and written communication skills and ability to communicate comfortably with families and professionals.
  • Proficiency in correspondence and report writing; considerable ability to develop realistic goals and objectives.
  • Exhibit strong organizational abilities; ability to prioritize a constantly changing workload.
  • Flexible and able to multi-task.
  • Strong ability to problem solve and develop creative solutions.
  • Ability to work independently with minimal supervision.
  • Demonstrate competence with computer applications such as Microsoft Word, Excel and Outlook
  • Must have current valid CT driver license.
  • Must have reliable transportation.


  • Ability to participate in physical activity.
  • Ability to stand, sit and walk for extended periods of time.
  • Light to moderate lifting.
  • Ability to do moderate bending, lifting and standing on a regular basis.

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Program Instructor Per Diem/Part-Time (ASAT)

DEPARTMENT: Asperger’s Syndrome Adult Transition Program

SUPERVISION BY: Supervisor of Asperger’s Syndrome Program

DAYS/HOURS OF JOB: As assigned by Supervisor


The Program Staff is responsible for the overall coordination and teaching of the social communicative competence curriculum. He/she will also coordinate and facilitate the general activity schedule for all program participants in the Asperger’s Syndrome Adult Transition Program. Additional responsibilities include, teaching adaptive life skills and social competence, coordinating medical appointments, medication administration as needed, data collection, report writing and facilitating team meetings. This position will also provide crisis counseling to students when needed.


  • Teach and model all aspects of the Social Communicative Competence (SCC) curriculum such as cooking, cleaning, grocery shopping, meal planning, laundry, money management, personal hygiene and grooming as well as appropriate social skills.
  • Coordinate and facilitate appropriate social interactions among students.
  • Participate in social skill groups with students.
  • Facilitate individual plans of service for each student.
  • Contribute to the Assessment for Social Competence and Adaptive Life Skills for each student.
  • Manage day-to-day implementation of the SCC with students that includes behavioral and anxiety management strategies.
  • Provide emergency substitute coverage for staff as needed, including weekdays, weekends and overnights.
  • Adherence to weekly and daily activity schedules to meet the needs of the program.
  • Ability to appropriately model and implement teaching techniques specific to the curriculum.
  • Appropriately implement all of curriculum domains.
  • Responsible to ensure the use of appropriate curriculum materials.
  • Responsible for implementing student schedules, to include employment opportunities and academic institutions.
  • Responsible for ensuring academic and employment success in the area of social communicative competence.
  • Act as a liaison between Chapel Haven, the academic and business communities.
  • Assume major role in coordination and implementation of all students programs.
  • Responsible for the implementation of each participant individualized program.
  • Responsible for the development and implementation of student goals based on assessments.
  • Responsible to ensure accurate data collection relating to each participant’s performance on individual programs.
  • Responsible for the ongoing assessment of all curriculum domains.
  • Provide students with assistance in social relationships, such as problem solving, peer counseling, appropriate social skills, etc.
  • Provide assistance with community awareness/access, such as assisting with utilizing public transportation, planning community leisure activities, utilizing local business/vendors, etc.
  • Assist students with vacation request forms and student vacation schedule.
  • Provide crisis counseling as needed.
  • Administer medication as needed.
  • Attend and facilitate student meetings, including 45-day review, annual and semi-annual team meetings, etc. as required.
  • Attend staff meetings as required.
  • Drive and transport students as needed, use own vehicle as required.
  • Maintain good/effective, consistent communication with parents, other professionals (inside and outside of Chapel Haven), community personnel, etc.
  • Facilitate group activities as assigned.
  • Coordinate with program staff to maintain department coverage at all times.
  • Maintain accurate and up-to-date student files.
  • Participate in mandatory on-call rotations.
  • Participate in staff development activities such as in-service trainings and workshops.
  • Participate on various committees as assigned by supervisor.
  • Attend agency meetings and functions.


  • Bachelors Degree in Human Services or related field.


  • Experience working with individuals with Autism Spectrum Disorders or related developmental disabilities. Experience implementing applied behavioral analysis techniques.
  • Experience developing and writing individual support plans, individual goals and reports.
  • Experience in handling crisis situations.


  • Effective judgment and decision-making skills.
  • Effective in written and oral communication.
  • Able to obtain State of Connecticut Medication Administration certification as needed.
  • Valid Connecticut driver’s license.
  • Able to obtain and maintain Public Service License.


  • Work independently and as a member of a team.
  • Able to adapt to flexible nature of the position.
  • Maintain positive work attitude.
  • Professional appearance and demeanor.
  • Excellent communication and observation skills.
  • Obtain/maintain in-service requirements as mandated by Chapel Haven and the Advisory Board.

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Program & Administrative Assistant (CESO)

Supervisor: Executive Director, Center for Employment Services and Opportunities (CESO)

Days/Hours: 7:30 am – 3:30 pm or 8am – 4pm, Monday – Friday


Center for Employment Services and Opportunities (CESO) is seeking an individual who is highly organized and understands the processes of an employment services and vocational opportunities program. As an Administrative Assistant, he/she will be a master scheduler with the responsibility of ensuring that various processes and timelines for CESO are followed closely to ensure the most efficient client services as possible. The applicant must be able to work alone and be able to communicate professionally with team members across the entire department. Primary responsibilities are to support the Executive Director and CESO department with operational day-to-day duties, as well as to provide support in client scheduling, operations, and administrative tasks. May perform Ad-hoc projects for various CESO departments and organization initiatives.


  • Scheduling: Maintains various CESO schedules and report calendars to ensure that sites are full staffed and that reports and related documentation is accurate and timely. Acts as point of contact for CESO department staff call outs and works to resolve scheduling issues, including offering coverage as needed. Ensures that employees receive schedules in a timely manner and that hours for clients/students and staff is properly recorded. Manages department’s transportation schedule
  • Administrative Support: Provides assistance to supervisor, preserving the confidential nature of items of which they have knowledge. Must maintain the department’s client/student files and supply inventory. Routinely performs filing, scanning, data entry, answers phones, copying, faxing, mail, and other general office duties as assigned. Demonstrates superior customer service skills when answering phones and greeting visitors/staff. Reconciles billing/receipts, inventory, and prepares purchase order requests. Creates internal/external correspondence and documents using Microsoft Office.
  • Coordinates and communicates meetings, minutes, and assists in preparation of weekly, monthly or quarterly reports.
  • Documents key information into database and spreadsheets. Compiles client data, tracks and monitors data using Excel and database – must have familiarity with Excel functions, formulas, and charts.
  • Performs short and long term follow up calls for placed clients.
  • Provides general information and documents to employers, CESO clients, and prospects; refers questions and applications to appropriate staff for further information and problem resolution.
  • Communicates with directors when there are significant concerns.
  • Provides staff coverage for student/client support as needed (job coaching, instruction, transportation, document assistance, etc.).


  • Ideal candidates have knowledge and understanding of adults with developmental and social disabilities.
  • Proficiency in Outlook, Word and Excel required.
  • Associate’s degree in a business or related field required; Bachelor’s degree preferred.
  • Organized, detail oriented and follows-through. Able to multi-task and produce in a fast paced, team oriented environment.
  • Excellent oral and written communication skills and strong interpersonal and customer service skills.
  • Administrative Assistant: 1 year (Preferred)
  • Daily access to personal vehicle with valid motor vehicle insurance. Willingness to transport clients/students in personal and/or company vehicle required.
  • Valid Connecticut driver’s license; ability to obtain Public Service License.

Apply Now

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