Careers at Chapel Haven

Thank you for your interest in career opportunities at Chapel Haven Schleifer Center and Chapel Haven West!

Chapel Haven Schleifer Center is an award-winning non profit and transition program committed to empowering adults of varying abilities to live independent and self-determined lives. We are located in the Westville area of New Haven, CT and employ approximately 150 employees who work diligently to fulfill our mission. Chapel Haven Schleifer Center is nationally accredited by CARF, state-approved by the Connecticut State Department of Education, and licensed by the CT Department of Developmental Services. Along with our founding campus in New Haven, Chapel Haven has a satellite campus called Chapel Haven West, located in Tucson, AZ, and also dedicated to serving adults with excellence.

At this time, Chapel Haven Schleifer Center has the following open positions. Please use the Apply Now button at the bottom of each listing to submit your application:

Support Coordinator

Administrative Assistant

Employment Specialist

Recreation Program Staff

Work-Based Learning Specialist – Retail Sales Training

DEPARTMENT:                              SUPPORTED LIVING

 POSITION TITLE:                          Support Coordinator  

 SUPERVISION BY:                         Director of Supported Living

 DAYS/HOURS OF JOB:                 Flexible (PT and Per Diem hours available; may include weekends)


The Support Coordinator is responsible for assisting clients (Community Members) as they implement their yearly goals and objectives. S/he provides advocacy, case management, and life skills instruction.  Support Coordinators enable Community Members to achieve and maintain an independent life-style in accordance with their capabilities.


  1. Direct Care of Community Members
  • Plan, prepare for and schedule annual reviews.  Assist community member in drafting annual individualized care and goals plan based on SC’s annual assessment, reports from other providers, and the community member’s personal goals. Assist client with any changes determined in the annual meeting.
  • Meet with Community Member for the number of hours per week/months as agreed upon with family.  Maintain communication with family, other professionals as determined by annual meeting.
  • Teach nutrition through menu planning, shopping list-making, shopping, proper storage,
  • meal preparation and kitchen safety.  Monitor maintenance of safety and nutrition behaviors.
  • Teach money management: budgeting, banking (on-line incl.), bill payment, receipt filing. Provide guidance on responsible use of money; assist in prioritizing use of personal funds.
  •  Teach home/apartment maintenance skills, home safety.  Monitor maintenance.
  •  Teach and monitor hygiene of body (and dental) and selection, care, repair of attire. 
  • Supervise/coordinate health maintenance and care with physicians, dentists, therapists and educational programs. Assist clients in maintaining health records to ensure timely check-ups, medication use, immunization updates, routine tests.
  • Provide transportation of clients as needed, use of own vehicle required.
  • Teach interpersonal communication, social and care skills to develop or maintain healthy relationships with family, roommates, friends and colleagues. Assist and/or provide guidance in negotiation skills, settling of disputes.
  • Provide advocacy on community members’ behalf to ensure timely, quality service.
  • Coordinate services from local, state and federal and private agencies, ograms and services ensuring that community member receives appropriate services in a timely and respectful manner.
  • Ensure community member understands her/his rights.
  • Co-facilitate educational/support groups.
  1. Administration
  • Collect and maintain accurate and timely case records, relief notes and other data as required:  Schedule in SLP Planner; current relief notes, case notes, reports due to DMR, BRS and other agencies.
  • Attend agency, program and staff development meetings as required.
  • Represent Chapel Haven Schleifer Center, Inc. at community meetings and case review meetings.
  • Other duties as required.


Bachelors Degree in relevant field preferred, and two years experience working with adults with cognitive disabilities.


  •  Cultural sensitivity and proven ability to work with diverse populations.
  • Excellent oral and written skill. Computer literacy.
  • Excellent organizational skills.
  • Valid CT driver’s license
  • Knowledge of the greater New Haven area.
  • Ability to walk, stand or sit for periods of time.
  • Apply Now

DEPARTMENT:                  Community Programs / SAIL Program


POSITION TITLE:              SAIL Program Administrative Assistant


SUPERVISION BY:             SAIL Program Manager


DAYS/HOURS OF JOB:     Monday-Friday – 8:00 a.m.-4:00 p.m.


The SAIL Program Administrative Assistant is a member of the Chapel Haven Schleifer Center, Inc. SAIL Program team.  The program assistant would be responsible for a range of clerical and program related tasks, and is expected to provide support and direct assistance for the individuals served in the SAIL Program as needed and directed by the SAIL Program Manager.                              


  • Construct a monthly calendar that provides a daily look at client medical appointments (up to 10 hours per week will involve accompanying individuals to medical / dental appointments )
  • Responsible for handling the SAIL Program cell phone during shift hours; routing and distributing phone calls to the appropriate personnel; this includes program related emails
  • Manage, continuous update all Emergency information data base for all individuals served in the SAIL Program
  • Set up the SAIL Weekend Activities binder- including all activity money and SAIL REC Sheets for the Weekend (SAIL Van keys)
  • Upkeep all client case records including, filing, and archive items when appropriate; conduct routine, regular file audits to ensure appropriate documentation is filed
  • Shop weekly for SAIL evening dinner meals in conjunction with the week’s menu
  • Sit on the Health & Safety committee – meeting quarterly – ensuring completion of HS inspection reports for the SAIL Program
  • Maintain inventory of SAIL Program cleaning supplies, receive cleaning supply requests, fill requests and shop for supplies when needed.
  • The SAIL Administrative Assistant will attend client meetings to collect meeting minutes, send the completed minutes via email to the team members, SAIL Program Manager and Point Staff, file all documentation into client case file.
  • The Administrative Assistant will transfer and update each individuals DDS/Private Progress Notes noting new goals and objectives and distribute to assigned staff
  • The Administrative Assistant will oversee the SAIL Kitty money including: weekly financial audits.


  • Bachelor’s degree preferred; administrative experience preferred. Some knowledge of ID/DD


  • Provide transportation of individuals as needed.  Use of own vehicle may be required.
  • Administrative duties also include making copies, creating packets for training purposes or workshops, updating Community Programs information on marketing materials as needed and other tasks as requested by your Supervisor.
  • -Complete Monthly SAIL DDS Billable hours and submit to Program Manager for signature
  • Complete SAIL Activity Billing
  • Other assignments as directed by the Program Manager


    • administrative experience preferred
    • Ability to take direction, take initiative and work within a team.
    •  Ability to affect and maintain positive working relationships
    •  Valid Connecticut driver’s license; ability to obtain & maintain Public Service License
    • Able to adapt to flexible nature of the position and positive work attitude
    • Excellent effective judgment, decision-making and communication skills.
    •  Computer literacy including Microsoft Excel or related programs
    •   Obtain/maintain in-service requirements as mandated by DDS and Chapel Haven
    •  Ability to stand, sit, walk or climb stairs for periods of time as needed

Apply Now

Position:                                  Employment Specialist

Supervisor:                              Director of Vocational Services

Center for Employment Services and Opportunities (CESO)

Days/Hours:                            Full Time, Flexible

                                                As assigned by supervisor 


The Employment Specialist is responsible for supporting CESO clients in all aspects of vocational services, job placement success, job retention, and work-based learning experiences. Responsible for providing support once placed into employment, work-based learning, supported employment, career exploration, or on-going supported employment services. Establishes rapport and relationships with employers to ensure successful placements and builds a positive rapport with clients. Implements job coaching strategies with clients to support success on work site. Completes reports and task analysis, and upholds the employers’ requirements.


  • Provides job coaching and stabilization support to clients.
  • Teach and model skills necessary to perform job duties.
  • Upholds vocational goals and job interests of clients, as well as, documents skill assessments as needed.
  • Maintains effective communication with employers, clients, and key stakeholders.
  • Provides on-the-job supports and assistance with transportation arrangements (i.e. travel training) as necessary for the clients engage in career exploration, work-based learning, or placement services.
  • Provides job coaching, on-the-job training, and assists with adjustment and transition to the work environment.
  • Advocates for client to employers or client coworkers the client’s strengths, accommodations, and needs.
  • Provides transportation for clients in circumstances when public transportation cannot be arranged.
  • Represents CESO at seminars/conferences such as trade and human services sponsored training events, stay abreast of education and human services approaches/techniques and labor market trends.
  • Assists clients one-on-one and in small groups to achieve their personal and career development goals.
  • In a moderate to fast pace, achieve weekly, monthly, quarterly and annual retention goals as prescribed and in accordance with CESO benchmarks. 
  • Completes progress reports and documentation as required. Documents consistently and accurately all client activities and outcomes.
  • Performs other job-related duties and responsibilities assigned by supervisor.


  • Bachelor’s Degree in Education, Rehabilitation Counseling, Human Services, or related field and/or a minimum of five years’ job development or job coaching experience.
  • Ideal candidates have excellent communication and writing skills, teaching ability, display empathy toward client needs, and balance numerous account relationships.
  • Knowledge and understanding of adults with developmental disabilities and autism spectrum disorders and the employment challenges and opportunities for this population.
  • Ability to effectively balance the needs of two clients: the employer and potential employee (i.e. CESO client) to ensure effectiveness in placements.
  • Well-organized, detail-oriented and able to multi-task with effective problem solving/decision making abilities.
  • Valid CT driver’s license & use of reliable personal vehicle and proof of insurance required.
  • Computer skills – word, excel, web-based, and database experience preferred.

Apply Now

Recreation Program Staff


POSITION TITLE: Recreation Program Staff

SUPERVISION BY: Supervisor of Recreation

DAYS/HOURS OF JOB: Per Diem, Hours offered Thursday’s-Sunday’s


The job of the Recreation program staff consists of many responsibilities while upholding the Chapel Haven Recreation Department Mission.

Recreation Department Mission: The mission of the Recreation Department at Chapel Haven is to have a client-client focused approach to helping Chapel Haven individuals stay safe and enjoy recreational activities while in the community, focusing on building upon the adult’s independent living skills and social communication skills.


  • Arrive at Chapel Haven forty five minutes before each trip is scheduled to leave
  • Work a minimum of three rec trips a month
  • Follow directions provided by the Recreation Supervisor
  • Transport clients to and from any trip or event offered by the Recreation Department, following Chapel Haven’s van usage protocol.
  • Take attendance, handle petty cash following protocol, carry materials needed for the trip i.e. tickets, epi pens, meds & money, meet client needs & support the clients while in the community
  • Complete an electronic evaluation, providing client based feedback as well as general trip feedback
  • Attend monthly department meetings and all agency meetings
  • Special Olympics: assist in coaching Special Olympics sports offered by the Recreation Department, attend weekly practices & competitions and attend SOCT trainings.
  • Best Buddies: Attend weekly assigned Best Buddies nights in Outreach, attend Best Buddies events including Best Buddies Ball, Friendship Walk, etc.
  • Follow Chapel Haven Protocols and report any questions or problems to the Recreation Supervisor immediately


High School Diploma


Experience working with individuals with cognitive and social disabilities


  • Valid CT driver’s license
  • Ability to obtain a Valid CT Public Service License Endorsement
  • First Aid & CPR Certification
  • CPI Non Violent Crisis Intervention Certification
  • Problem solving skills, patience, ability to work as a member of a team, organizational skills & leadership skills.
  • Ability to sit, stand and drive for periods of time

Apply Now

Work-Based Learning Specialist – Retail Sales Training

DEPARTMENT: Center for Employment Services and Opportunities

POSITION TITLE: Work-Based Learning Specialist – Retail Sales Training

SUPERVISION BY: Employment & Training Supervisor

DAYS/HOURS OF JOB: 40 hrs/week; Flexible to accommodate meetings & programs


The Work-Based Learning Specialist – Retail Sales Training, under the oversight of the Employment & Training Supervisor, will train students on skills for CESO’s Retail Sales Training program. The Work-Based Learning Specialist will lead the training and personal and career development of each student in the Retail Sales Training program. Focus will be on achieving the goals for each student and overall program, as well as maintaining a positive relationship with key stakeholders such as clients, employers, CVS Corporation, National Retail Federation, families, and CHSC staff. The Work-Based Learning Specialist will be responsible for the daily classroom instruction outlined in the established curriculum, Individualized Education Plan and PCDP, as well as coaching students on the work site during work-based learning externships with the goal of securing competitive employment in the retail industry.

Job Goals:

  • To provide instruction and coaching on externship sites with goal of attaining skills for securing competitive employment.
  • Sets up training calendar by working with store managers and district managers to assure training and externships are executed within the required timeframes.
  • Facilitates learning via classroom learning and blended community based training on the fundamentals of retail. Will conduct training that motivates, builds competencies, results in third-party credentials, and improves each individual's performance and contributions to CVS and retail store results.
  • Works with CHSC Marketing professionals to capture and communicate all current and training and feature stories to assure that the Retail Sales Training program is being utilized by retailers and attendee levels are maximized. Schedule, plan and implement Open Houses to publicize the program and recruit potential students.
  • Provides input and serves as a subject matter expert on training standards, content, and practices to help the Retail Training program and Vocational Services team better understand the Field’s learning needs and ensures all instruction is relevant up to date.
  • Provides regular feedback on the training being conducted in the field along with insights, data, and feedback regarding student successes and opportunities for improvement.
  • Builds solid relationships between Retail Ops, Retailers, Store Managers, and Corporate staff that stimulates transfer of training, return on training investment, and improves program results.
  • Works with clients to measure and improve training results, and appropriately develops task analysis. Acts as a problem solver to develop the students’ strengths, interests, and abilities related to skill acquisition, externship success, and placement.
  • Attends CESO and IEP meetings with students and future participants.
  • Instructs students on employability skills such as communication, problem solving, teamwork, grooming, budgeting and self-advocacy (in conjunction with Employment & Training supervisor and related service providers) to develop methods to increase job specific skills, work quality, and productivity.
  • Monitor and record daily attendance; teach students to independently inform store of absences/tardiness. Give appropriate feedback based on participation, skill development, attitude, etc. Communicate regularly with CESO and CHSC staff each student’s progress.
  • Assess students on a daily/weekly basis and layer additional skills.
  • Coordinate travel training (when appropriate) through public transportation or teach students to be able to access private transportation independently.
  • Develop work portfolios for each student to include credentialing of skills attained, letter of recommendations from internship sites, etc.
  • Communicate information about internship placements on a weekly, monthly, and annual basis. This includes monthly written communication with parents and other parties.


  • Connecticut Certification in Special Education, eligibility for/or currently hold Connecticut Certification in Special Education or teaching, eligibility for/or currently hold State DSAP certificate.
  • Bachelor’s Degree in Special Education, Vocational Rehabilitation, or related field.


  • Equivalent to a four year college degree, plus 2 years related experience and/or training, and 1 to 6 months related retail experience, or equivalent combination of education and experience.
  • Experience working with people with cognitive disabilities and autism spectrum disorders.
  • Experience teaching.
  • Minimum of five years’ experience within teaching, vocational rehabilitation, or working within the related industry of the work-based learning program.
  • Broad knowledge of such fields as retail, marketing, business administration, finance, etc.


  • Ability to communicate effectively, both orally and in writing.
  • Proficiency with Microsoft Office Suite.
  • Ability to affect and maintain positive working relationships with employers, clients, families, staff, and the general public.
  • Ability and willingness to adapt a flexible schedule as the position requires.
  • Valid Connecticut driver’s license; ability to obtain Public Service License.
  • Ability to stand, sit and walk for extended periods of time
Apply Now